Message us on our Facebook Page at m.me/signopoly for any requests. We currently do not quote processing days due to holiday seasons and increase buyers for your order to be completed. Please allow plenty of time to receive your item in time for your occasion or event. If item is to be shipped add shipping days by carrier to your order time to receive your package. No refunds on orders. Please notify us within 3 days of receiving your order if any items are damaged during shipment to discuss and request a replacement of the same item(s).